App Support Document

JAHA Application Support Document

Welcome to JAHA! This support document is designed to help you navigate the JAHA application smoothly, troubleshoot common issues, and make the most of its features.

1. Getting Started

1.1. Account Registration

To access all features of JAHA, you need to create an account. Follow these steps:

Download and install the JAHA app from the [App Store/Google Play Store].

Open the app and click on "Sign Up."

Provide the required information and follow the on-screen instructions to complete the registration.

Once registered, you can log in using your credentials.

2. Using Digital ID

The Digital ID feature allows you to access your identification card digitally. Here's how to use it:

Navigate to the "Digital ID" section in the app.

Your Digital ID will be displayed. Use it as needed.

3. Event Registration

3.1. Registering for Events

Go to the "Events" section in the app.

Browse and select the event you want to attend.

Click on "Register" and follow the prompts to complete the registration.

3.2. Paying for Events

If the event requires payment:

After registering, proceed to the payment section.

Enter your payment details securely.

Confirm the payment to complete the registration.

4. Viewing Discounts

Access exclusive discounts through the app:

Visit the "Discounts" section.

Browse available discounts.

5. Troubleshooting

5.1. Login Issues

If you encounter login issues:

Ensure your internet connection is stable.

Double-check your login credentials.

Reset your password if necessary.

5.2. Event Registration Problems

If you face issues with event registration:

Verify your account information.

Check if there are any outstanding payments.

Contact event organizers or support for help.

6. Contacting Support

If you need additional assistance or have specific questions:

Email us at JordanianAmericanHeritage@gmail.com.

Thank you for being a part of JAHA